{"id":4474,"date":"2026-05-31T03:23:35","date_gmt":"2026-05-31T03:23:35","guid":{"rendered":"https:\/\/babykangaroo.pt\/?page_id=4474"},"modified":"2026-05-31T03:24:48","modified_gmt":"2026-05-31T03:24:48","slug":"resolucion-alternativa-de-litigios","status":"publish","type":"page","link":"https:\/\/babykangaroo.pt\/es\/resolucao-alternativa-de-litigios\/","title":{"rendered":"Resoluci\u00f3n Alternativa de Disputas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4474\" class=\"elementor elementor-4474\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73780e0 e-flex e-con-boxed e-con e-parent\" data-id=\"73780e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9f8af39 e-con-full e-flex e-con e-child\" data-id=\"9f8af39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8795f4 elementor-widget elementor-widget-heading\" data-id=\"c8795f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-869ea52 elementor-widget elementor-widget-text-editor\" data-id=\"869ea52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Nos termos da legisla\u00e7\u00e3o aplic\u00e1vel, informamos os consumidores sobre as entidades de <strong>Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo<\/strong> dispon\u00edveis. Estas entidades ajudam consumidores e empresas a resolver conflitos de consumo de forma mais simples, c\u00e9lere e acess\u00edvel, sem necessidade de recorrer imediatamente aos tribunais.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Antes de recorreres a uma entidade externa, recomendamos que nos contactes atrav\u00e9s de <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:geral@babykangaroo.pt\">geral@babykangaroo.pt<\/a>. A nossa prioridade \u00e9 resolver qualquer quest\u00e3o de forma pr\u00f3xima, justa e transparente.<\/p><h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios<\/h3><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Atendendo \u00e0 sede da Baby Kangaroo em Faro, a entidade territorialmente relevante \u00e9 o <strong>Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve \u2014 CIMAAL<\/strong>.<\/p><div class=\"overflow-x-auto w-full px-2 mb-6\"><table class=\"min-w-full border-collapse text-sm leading-[1.7] whitespace-normal\"><thead class=\"text-left\"><tr><th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Entidade<\/th><th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Contactos<\/th><\/tr><\/thead><tbody><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve \u2014 CIMAAL<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Morada: Avenida 5 de Outubro, n.\u00ba 55, R\/C Dt.\u00ba, 8000-075 Faro<\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Website<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/consumoalgarve.pt\/\" target=\"_blank\" rel=\"noopener\">https:\/\/consumoalgarve.pt\/<\/a><\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Email<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@consumoalgarve.pt\">info@consumoalgarve.pt<\/a><\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Telefone<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">+351 289 823 135<\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Hor\u00e1rio<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Segunda a sexta-feira, 9h00\u201313h00 e 14h00\u201317h00<\/td><\/tr><\/tbody><\/table><\/div><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Poder\u00e1s tamb\u00e9m consultar informa\u00e7\u00e3o sobre centros de arbitragem e meios de resolu\u00e7\u00e3o alternativa de lit\u00edgios atrav\u00e9s do portal oficial dos Meios de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios:<br \/><br \/><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Portal Meios RAL:<\/strong> <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"font-family: -apple-system, BlinkMacSystemFont, &#039;Segoe UI&#039;, Roboto, &#039;Helvetica Neue&#039;, Arial, &#039;Noto Sans&#039;, sans-serif, &#039;Apple Color Emoji&#039;, &#039;Segoe UI Emoji&#039;, &#039;Segoe UI Symbol&#039;, &#039;Noto Color Emoji&#039;;\" href=\"https:\/\/meiosral.justica.gov.pt\/\" target=\"_blank\" rel=\"noopener\">https:\/\/meiosral.justica.gov.pt\/<\/a><\/p><h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Plataforma europeia de resolu\u00e7\u00e3o de lit\u00edgios online<\/h3><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Para lit\u00edgios relacionados com compras online, podes consultar a plataforma europeia de resolu\u00e7\u00e3o de lit\u00edgios em linha, disponibilizada pela Comiss\u00e3o Europeia:<br \/><br \/><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Plataforma ODR:<\/strong> <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"font-family: -apple-system, BlinkMacSystemFont, &#039;Segoe UI&#039;, Roboto, &#039;Helvetica Neue&#039;, Arial, &#039;Noto Sans&#039;, sans-serif, &#039;Apple Color Emoji&#039;, &#039;Segoe UI Emoji&#039;, &#039;Segoe UI Symbol&#039;, &#039;Noto Color Emoji&#039;;\" href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p><h3 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Contactos da Baby Kangaroo<\/h3><div class=\"overflow-x-auto w-full px-2 mb-6\"><table class=\"min-w-full border-collapse text-sm leading-[1.7] whitespace-normal\"><thead class=\"text-left\"><tr><th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Campo<\/th><th class=\"text-text-100 border-b-0.5 border-border-300\/60 py-2 pr-4 align-top font-bold\" scope=\"col\">Informa\u00e7\u00e3o<\/th><\/tr><\/thead><tbody><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Denomina\u00e7\u00e3o social<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Abelhinhas do Digital, Lda.<\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Nome comercial<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Baby Kangaroo<\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">NIPC<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">516 691 775<\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Sede<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Estrada da Penha, n.\u00ba 150C, 8005-138 Faro, Portugal<\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Email<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:geral@babykangaroo.pt\">geral@babykangaroo.pt<\/a><\/td><\/tr><tr><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">Telefone<\/td><td class=\"border-b-0.5 border-border-300\/30 py-2 pr-4 align-top\">+351 910 027 244<\/td><\/tr><\/tbody><\/table><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo Nos termos da legisla\u00e7\u00e3o aplic\u00e1vel, informamos os consumidores sobre as entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo dispon\u00edveis. Estas entidades ajudam consumidores e empresas a resolver conflitos de consumo de forma mais simples, c\u00e9lere e acess\u00edvel, sem necessidade de recorrer imediatamente aos tribunais. Antes de recorreres a uma [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4474","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/babykangaroo.pt\/es\/wp-json\/wp\/v2\/pages\/4474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/babykangaroo.pt\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/babykangaroo.pt\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/babykangaroo.pt\/es\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/babykangaroo.pt\/es\/wp-json\/wp\/v2\/comments?post=4474"}],"version-history":[{"count":4,"href":"https:\/\/babykangaroo.pt\/es\/wp-json\/wp\/v2\/pages\/4474\/revisions"}],"predecessor-version":[{"id":4478,"href":"https:\/\/babykangaroo.pt\/es\/wp-json\/wp\/v2\/pages\/4474\/revisions\/4478"}],"wp:attachment":[{"href":"https:\/\/babykangaroo.pt\/es\/wp-json\/wp\/v2\/media?parent=4474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}